FREEPHONE: 0800 3579 400
FREEPHONE: 0800 3579 400
FAQ'S of Detailing
What is detailing?
Detailing is the systematic rejuvenation and protection of the various surfaces of a vehicle.
What is paintwork correction?
Showroom shine's paintwork correction process is the removal of common paint problems, such as scratches, bird stains, swirl marks, buffer marks, micro-marring, orange peel, cob-webbing and 3D hologram effects. This is carried out by re-levelling the laquer by 1 or 2 microns, so that the paintwork reflects light perfectly at all angles, including direct sunlight.
I'm collecting a new car. Why get it detailed before delivery?
Contrary to popular belief, new cars rarely look their best. Despite being treated to a quick wash and polish by the dealership (which may even result in swirl marks caused by over-eager attention and wrong techniques), residue from the protective film they wear during transportation may remain. Plus they may have been stored outside for a number of months, near docks, railways and other industrial areas - before being treated to a light dusting of contaminants when transported on the UK road system or by rail.
What is carnauba wax?
Carnauba wax is a resin produced by the leaves of a South American wax palm tree, Copernicia Cerifera, to protect it against harsh rainforest conditions (extreme heat, solar radiation, moisture and humidity). With a strong grain structure, carnauba is the hardest wax known to man, but also dries to an extremely deep natural shine.
Do you need any electricity or water when you arrive to detail my car?
No, We have our own electrical and water supplies on board.
What hours do you work?
We operate from 8.00am til late 7 days a week, and you can contact us by phone untill 9.00pm.
What payment methods do you accept?
You can pay either by cash or cheque with a guarantee card.
Are there any cars you won't do?
Showroom shine will detail anything from a Morris Minor to a Maybach.
It should be noted that we cannot detail cars that need paint correction until this has been carried out. If you are unsure whether your car needs attention to the paintwork, please call us to discuss matters before booking.
Cancellations? If you need to cancel, we require at least 48 hours prior to your confirmed booking or there will be a £20.00 cancellation fee.
I've recently purchased a black car, but after its first wash I've noticed swirl marks and the paintwork dulling. Why is this happening?
There are a number of reasons for this, but more often that not, it's because someone inexperienced has been using the wrong products, techniques and buffing pads to remove scratches and other imperfections in the paintwork. The swirl marks appear after the first wash because the polishes and glazes used to fill in the swirl marks and imperfections get washed away.
Do you need to work under cover or in a garage? Not necessarily.
If it's not raining, Showroom shine can work outside without any problem. In the event of rain and the weather is unsuitable, you can arrange for the work to be carried out on an alternative date.
I am a chauffeur for a wealthy client. Can you be discrete? Of course. Showroom Shine works for a number of clients who demand the utmost discretion.
I want to enter my car for a concours event. Can you prepare it? Show car preparation is a pleasure and a perfect demonstration of our skills. Call us for an estimate.